Nityo Infotech has partnered with Yellow.ai, a company revolutionizing how businesses interact with their customers. By combining the latest advances in artificial intelligence with human intelligence, we can offer real-time resolution and on-demand fulfilment services that are unparalleled in efficiency and effectiveness. Together, we aim to elevate business-to-consumer interactions to a new level of intuition, personalization, and real-time responsiveness, benefiting enterprises worldwide.
Fueled by Zero-shot Learning, Our Dynamic NLP reduces the setup & training time of the NLP model from months to minutes while fetching an intent accuracy of 97% and above right out of the box.
83% of customers believe that talking to your customers is essential to Customer Service because the voice is interpersonal, informal, and inherent to human communication.
Automation flows for humans will help to resolve complex disputes by retrieving information from multiple systems and executing the necessary actions with just one click.
With the help of the Omni-Channel, customers can now connect with the organization through various channels in over 120+ supported languages.
Our approach came out on top despite the handicap of using half the data (50% less) than the other players.
Build a bot quickly without no-code input and developer dependence. It's as easy as drag-and-drop. Make exciting conversational bots with unique UI features within ten clicks. Anyone can do it!
Tickets help you handle complex cases that can't be resolved during a chat. They're all kept in one place, so no question stays unanswered.
The option to select from the list of pre-formed list of response options has been made effortlessly straightforward by Yellow.ai.
Yellow.ai is a one-stop destination for all your innovative communication needs, as it offers a wide array of features, including the ease of video calling and screen sharing.
Offers auto translations in live chat to promote clear communication without creating unnecessary barriers.
Get deeper insights into your users' actions on the bot and why in real time. Track and analyze key metrics to understand user intent better, improve chat experience and increase goal completion.
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