"Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software development and applies them to infrastructure and operations problems." The main goals of SRE are to create scalable and highly reliable distributed platforms by building auto healing capabilities in the environment using code. Eliminate the toil and bring efficiencies to the IT Infrastructure operations by building tools and microservices and work closely with developers on building solutions that are stable and secure from the start.

In a typical IT organization, developers would write the code and throw it over the fence to the operators to deploy without having the real knowledge of how the Infrastructure will behave to their new code. Operators would deploy the code in production without a clue on what is going into production.

SREs are the ones who will break the wall between the two organizations. They will work closely with developers with in-depth infrastructure knowledge and coding skills to understand the code. They will be the ones who will spend 50% of their time managing operations and 50% of their time working with developers to build and enhance solutions thus creating a TRUE DevOps model of IT.