Required
• Strong understanding of the Network OSI model and TCP/IP Protocol Suite
• Two or more of the following certifications strongly preferred CCNP-X, CCIE, ACSP, ACMP, RCSP
• Advanced knowledge of TCP/IP network routing, switching and Load Balancers
• Ability to quickly differentiate application from network problems
• Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results
• Previous network infrastructure field experience with two or more of the following: Cisco routers,
Riverbed Steel heads, Aruba Wireless devices, Carrier circuits E1/T1/DS3 etc.
• 3 years experience in a NOC analyst/engineer role
• 5 years experience serving in an operations level 2 capacity, engineering experience strongly favored
• 5 years minimum/10 years preferred IT experience
• High level of confidence and competence communicating on bridges
• Solid background in vendor management to drive incident resolution
• Experience with monitoring tools and strategies