Nityo Connect
JD-20196
5 - 6 Years
IT
Permanent
Malaysia
JOB DESCRIPTION Job Title: Sales Contract Coordinator Location: KL Reporting to: Head of Legal and Company Secretary Subordinates reporting to the staff: None JOB OBJECTIVES The candidate is expected to play a key sales focused role in the legal team handling sales documents. The candidate is responsible for ensuring the efficiency and effectiveness of the company’s sales contracting process and supports Business Developers, Account Managers, finance and customers. JOB DUTIES AND RESPONSIBILITIES Functional (Job Responsibilities): • Manage the process for many types of customer sales documents covering the life cycle of software licences and professional services from drafting through to signing and internal processing. • Build relationships with the internal partners and customers to ensure the contracting process runs smoothly. • Assist Business Developers and Account Managers for their client negotiations on contract and pricing terms • Support Finance to ensure invoices are issued to customers in a timely and accurate manner (this is mostly automated) • Provide sales contract support for internal strategic initiatives. • Carry out background screening on customers Managerial (Team/Group Responsibilities): • There are not reports to this person Organisational (Organisational Responsibilities) • The Sales Contract Coordinator will engage with many parts of the organization to ensure that information is gathered for preparing and arranging approval and signing of documents and that signed documents are received by teams members who need them. KEY RESULT AREAS TARGET • Business Growth • Improve NPS (net promoter score) with Customers • Produce documents and contracts that customer can sign smoothly • Support the commercial team to release their time to focus on selling. • Internal Governance • Avoid unnecessary risk through involvement with documents before submission to customers • Ensure documents submitted to customers are fully approved and accurate. • Sales processes and systems • Improve effectiveness and efficiency of internal systems and processes • Use systems effectively and efficiently • Support the commercial team to ensure that high quality data is used on documents that are submitted to customers. JOB DESCRIPTION JOB REQUIREMENTS ESSENTIAL DESIRED Education Level and field of study: • Degree Education Level and field of study: Working Experience in similar field: • Minimum 5 years’ experience working in sales operations, contract administration or customer facing commercial role • Minimum 10 years working experience • Experience working for a software vendor in a sales/commercial oriented roll Working Experience in similar field: • Experience in Financial Services/Trust Administration • Experience of Entity Management software business • Handling sales or purchase contracts from inception to signing Technical and Professional Knowledge: • Ability to coordinate colleagues or all levels and customers to get contracts processed through to signing. • Knowledge of sales processes • Commercially aware Technical and Professional Knowledge: • Understanding of Consultative Selling • Understanding of Solution Selling • Knowledge/experience of CRM and CPQ systems • Understanding of legal terms/contracts Certification/ Licensing requirements: • N/A Certification/ Licensing requirements: • N/A Personality Characteristics: • Strong interpersonal skills • Strong verbal and written communication skills • Accuracy and attention to detail • Open and able learn new processes Personality Characteristics: COMPETENCY REQUIREMENTS CORE LEADERSHIP FUNCTIONAL/TECHNICAL • Experience of sales methodologies and processes • Sales Operations • Strong interpersonal skills and team player • CRM & CPQ and other sales support systems • Commercially astute
JOB DESCRIPTION Job Title: Sales Contract Coordinator Location: KL Reporting to: Head of Legal and Company Secretary Subordinates reporting to the staff: None JOB OBJECTIVES The candidate is expected to play a key sales focused role in the legal team handling sales documents. The candidate is responsible for ensuring the efficiency and effectiveness of the company’s sales contracting process and supports Business Developers, Account Managers, finance and customers. JOB DUTIES AND RESPONSIBILITIES Functional (Job Responsibilities): • Manage the process for many types of customer sales documents covering the life cycle of software licences and professional services from drafting through to signing and internal processing. • Build relationships with the internal partners and customers to ensure the contracting process runs smoothly. • Assist Business Developers and Account Managers for their client negotiations on contract and pricing terms • Support Finance to ensure invoices are issued to customers in a timely and accurate manner (this is mostly automated) • Provide sales contract support for internal strategic initiatives. • Carry out background screening on customers Managerial (Team/Group Responsibilities): • There are not reports to this person Organisational (Organisational Responsibilities) • The Sales Contract Coordinator will engage with many parts of the organization to ensure that information is gathered for preparing and arranging approval and signing of documents and that signed documents are received by teams members who need them. KEY RESULT AREAS TARGET • Business Growth • Improve NPS (net promoter score) with Customers • Produce documents and contracts that customer can sign smoothly • Support the commercial team to release their time to focus on selling. • Internal Governance • Avoid unnecessary risk through involvement with documents before submission to customers • Ensure documents submitted to customers are fully approved and accurate. • Sales processes and systems • Improve effectiveness and efficiency of internal systems and processes • Use systems effectively and efficiently • Support the commercial team to ensure that high quality data is used on documents that are submitted to customers. JOB DESCRIPTION JOB REQUIREMENTS ESSENTIAL DESIRED Education Level and field of study: • Degree Education Level and field of study: Working Experience in similar field: • Minimum 5 years’ experience working in sales operations, contract administration or customer facing commercial role • Minimum 10 years working experience • Experience working for a software vendor in a sales/commercial oriented roll Working Experience in similar field: • Experience in Financial Services/Trust Administration • Experience of Entity Management software business • Handling sales or purchase contracts from inception to signing Technical and Professional Knowledge: • Ability to coordinate colleagues or all levels and customers to get contracts processed through to signing. • Knowledge of sales processes • Commercially aware Technical and Professional Knowledge: • Understanding of Consultative Selling • Understanding of Solution Selling • Knowledge/experience of CRM and CPQ systems • Understanding of legal terms/contracts Certification/ Licensing requirements: • N/A Certification/ Licensing requirements: • N/A Personality Characteristics: • Strong interpersonal skills • Strong verbal and written communication skills • Accuracy and attention to detail • Open and able learn new processes Personality Characteristics: COMPETENCY REQUIREMENTS CORE LEADERSHIP FUNCTIONAL/TECHNICAL • Experience of sales methodologies and processes • Sales Operations • Strong interpersonal skills and team player • CRM & CPQ and other sales support systems • Commercially astute
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