• Proficient in written and spoken English
• Strong foundational knowledge of Microsoft Windows server platforms (2016/2019/2022),
emphasizing Windows server administration, Active Directory, IIS, RDS, and Group Policy
Objects (GPO) in enterprise environments
• Familiarity with Linux systems (RHEL, CentOS) and basic network administration
• Exposure to MacOS systems and administration
• Understanding of major communication and authentication protocols, including HTTP,
LDAPs, SAML, SIEM, REST API, RADIUS, SFTP, TLS/SSL, and SSH
• Technical troubleshooting skills with the ability to isolate and resolve root causes
• Eagerness to learn and adapt to new products and technologies
• Strong problem-solving skills and analytical thinking
• Effective communication skills for interacting with colleagues and providing exceptional
service
• Ability to work independently and collaboratively as part of a domestic and international
team
• Willingness to participate in on-call rotation to provide 24/7 customer support
Nityo Connect
