JD-20528
2 - 3 Years
IT
Permanent
Malaysia
Provide first and second level support in handling order routing enquiry, trading disruption, troubleshooting and respond within SLA,Liaising between IT programmers and other stakeholders when IT issues occur,Escalate promptly and decisively when problem faced is beyond containment,Monitoring of projects schedule and system integrity/stability,Maintain the daily application hotline,Liaise with external application vendors on maintenance support Perform user acceptance testing for each system change
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