Supervisor Shareholder Services (shareholder Services)

3 months ago
Job Code


    Processing and supervision  Monitor team daily tasks to ensure they are completed in a timely & accurate manner. These include: o Trade processing o Dispatching o Cash Processing o Electronic Dealing o Reporting o Distribution  All deadlines need to be monitored & any issues escalated & communicated appropriately to stakeholders & clients.  Perform quality checks or second level validation on output from the team  Ensure daily cut-offs are adhered to in accordance with the SLA  Ensure quality and timeliness around all activities  Ensure queries are managed effectively  Liaise with other department units to ensure high-quality service provided to clients  Ensure that escalation protocol to Management is strictly adhered to in case of operational issues and events
Experience Required

4 - 6 Years

Industry Type

Banking, Insurance & Financial Services

Employment Type




Expertise & Qualification

Bachelors In Finance

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